Customer Reviews

"My FlyHugz just arrived. It was a very smooth transaction. Order went through, it was shipped within a couple days and arrived within 2 weeks with regular updates. Product appears well made and fits comfortably. I am going on a trip in a few weeks and look forward to using it. Nice to support a small company who actually cares about customer service.."
March 2026

After delivery mix up customer service sent the complete order as promised. They were wonderful and I am very happy."
March 2026

"Ordering was simple and we were able to add on another Flyhugz to the order with no difficulties and were pleasantly surprised at a lower cost. We will be glad of them when we travel later in the year as they fit snugly and the fabric is really strong and well made.
The products arrived quite quickly after our purchase. Thank you Flyhugz."

March 2026

"I absolutely love my pillows, I have bought 7 pillows, they were so comfortable and helped
my husband and myself sleep on the plane for most of the trip. We lost 2 whilst overseas last year when we got back I purchased 2 to replace them. Highly recommend."
September 2025

"Love the neck pillows. Have purchased 5 know. I use to lend ours to family & friends. Now they have their own! The masks are very comfortable. Also got the covers for the neck pillow. Helps for an easy wash up."
Feburary 2025

"It was quick delivery of the order… what you see on the video of the product;It is exactly what you get in real… nice, soft, comfortable and foldable…easy to carry.. Thank you"
Feburary 2025

"It’s my 1st time to order , but it never give me disappointments☺️I love and like the pillow."
Feburary 2025

"Really helpful in providing good quality sleeps in long flights. Easy to carry and keep coz it’s not bulky and most of all, it is value for money."
January 2025

"Arrived quickly, very soft and comfortable travel pillow, looking forward to using it on my next trip."
January 2025

Easy to order and timely delivery. Gave the sets to family members. They love them. I bought the combo and love that I could get them in pink also. I thought I was getting ear plugs but those weren't in there. I guess I bought a different combo.."
January 2025

"The Franjos Kitchen chocolate chip boobie biscuits are just the best. They are delicious and I really enjoy munching on them. They are the perfect size and not too sweet or dry! I feel they really help to increase my milk supply as have noticed a difference on the days I don’t eat them. I can’t help but keep coming back to order more."
January 2025

"Love our new woolbabe sleeping bag especially as it's starting to get colder. Have purchased some of the clothing too and it's all great quality would definitely recommend."
January 2025

"Ordering was easy and got exactly what I ordered and was quick to arrive. Haven’t travelled yet but have tried for size and appear to be extremely comfy and the eye mask is great. Blocks out all light and is extremely soft around the eye areas. Highly recommend."
December 2024

"Excellent service, package came fast and all items were in the package exactly as ordered. The 2 neck supporters are incredibly soft and support perfectly. The eye covers are very comfortable and block out all light. The noise cancelling earbuds are very comfortable and block out the noise and the 2 cross body bags are very comfortable and have room for everything. Love these products and highly recommend them."
December 2024

"We ordered our son the butter mint play gym toys and some extra Christmas gifts from gift tree, they are such great quality, awesome colours and we’re sent really fast!
Our son stares at his play gym toys for ages while I clean the house it’s such
a huge help!"
December 2024

"Shopping at FlyHugs NZ for me was such a pleasure. Easy online ordering and excellent delivery time. The fragile parcel was so well packaged and what a surprise when I opened it up and found a lovely hand written personal message from Sarsha. I would highly recommend Gift Tree NZ to anyone wanting good product and fantastic customer service. Thank you again. Catherine."
December 2020

"I thought your service was excellent and very quick. I would definitely shop with gift tree again and have recommended you to quite a lot of people.All the best for the holiday season."
December 2020

"Thank you so much for thee quick delivery I’m absolutely in love with them 😍. Also thank you for the tote bag and the hand writing message that was very kind of you! Happy holidays and I will defiantly be buying from you guys again. Almost got the whole collection but adore Hunca Munca !"
December 2020

"Thanks Sarsha for the prompt delivery. I am so impressed with the range you have and will continue to check online in future. The fabrics used are a cut above the usual retail stores and I would happily recommend your clothing to others."
December 2020

"FlyHugs NZ offers a lovely range of gorgeous gifts for mums and babies. Sarsha provides a wonderful personalised service with great gift ideas and suggestions. I loved shopping at FlyHugs NZ and I received my purchases in super quick time, hassle free. Excellent customer service and attention to detail. I highly recommend FlyHugs NZ for ease of buying and delivery. Fabulous experience and now my go to place for special gifts. Thanks Sarsha!!."
December 2020

"Easy to navigate website, easy online purchasing and fast delivery.
Thank you."
November 2020

"Fast delivery. Got my order today after 2 days. I ordered a number of toys for gifts and for my son. My 3 month old son enjoyed the raccoon soft toy for tummy time. Amazingly he was able to stay on his tummy for more than 20 minutes (usually he cries after 1 minute on his tummy) so happy with the purchase."
November 2020

"Great fast contact and delivery. Gorgeous product. Well recommended."
October 2020

"LOVE what I purchased will defiantly be buying again, arrived by courier the next day."
October 2020

"The baby set cardi booties and mittens were exquisite, the quality was above and beyond my expectations. Baby skin products good value for money. Everything wrapped with love and care... All products mailed to the U.K... Thank you so much."
October 2020

"Very quick delivery! Our son loves the sheep skin and it seems to help him sleep better in his pram."
October 2020

"Lovely range, fast delivery and great communication. Can't wait to collect more to add to my collection."
October 2020

"Thank you very much for the clock. A very early Christmas present my son couldn't wait to open 😊
Look forward to purchasing from you in the future 😊"
October 2020

"Thank you so much I received my package today and the clothes are gorgeous for my baby girl. I would recommend to everyone good quality clothing, soft and comfy for baby and each package I received I got a lovely thank you note from Sasha. My favorite online baby shopping store."
September 2020

"My 'Nan's Brag Book' arrived and I am just delighted. I was given a very similar book on the birth of our first granddaughter so went looking for another when our second granddaughter arrived. I couldn't  believe my luck when I found it at FlyHugs NZ. I shall certainly be be watching your website in the future."
September 2020

"Bought one of these gorgeous gift boxes and received very speedy delivery. Absolutely love these sets. Thank you FlyHugs!"
September 2020

"Absolute top quality of the products I purchased, unexpected wee gift bag and key ring/teether included was a lovely surprise also.
On top of this, I was also the lucky Winner of a $700 gift pack Sarsha personally delivered.
Highly recommend and a very happy customer!"
September 2020

"Awesome Product and fast delivery. Would recommend to everyone."
September 2020

"Thanks so much it’s so awesome and Hudson loves it!! He got such a surprise. As you can see it’s getting well used and will be for ages!"
September 2020

"Loved the baby clothes I bought from FlyHugs, great quality and price and fantastic customer service! Definitely recommend!"
September 2020

"Communication was amazing and our items came really fast so our son could begin using them. great quality products. I would highly recommend gift tree to everyone."
September 2020

"Great products and competitive prices and the seller puts nice extra touches in the parcel with a handwritten thank you note.
Love the service."
September 2020

"I just wanted to thank you for what I consider to be superstar customer service, made even more impressive by the restrictions faced by Corona. I received my package yesterday and i was highly impressed with both the clothes and that there was no plastic :) I will definitely be recommending FlyHugs to everyone I know and will absolutely be ordering more."
August 2020

"Such a great experience shopping with FlyHugs NZ.Easy to navigate website, great pricing, AMAZING friendly customer service with a personal touch, fast delivery, and high quality products.I loved dealing with this company and will definitely shop with them again. Highly recommend."
August 2020

"Thank you so much for the speedy delivery and beautiful note plus gift. What amazing service!!! Plus my son is loving the play gym!!
Have an amazing day!! Will definitely be placing more orders through you."
August 2020

"Absolutely love the products, very friendly staff. service 💯 thank you so much🥰😍"
August 2020

"Efficient & very friendly service. Felt valued as a customer, good job FlyHugs NZ."
July 2020

"Fabulous service would highly recommend AAA+"
July 2020

"Very fast delivery, beautiful items of clothing and to top it off received an awesome complimentary key ring along with a lovely thank you note. AAA +++"
July 2020

"My baby’s gym arrived the day after ordering (and I ordered on a Sunday!) It is gorgeous and the quality is fantastic, I couldn’t be happier with my purchase. I also really appreciated the note, key chain and bag.. such lovely touches and unexpected! Thank you Gift Tree!"
July 2020

"Wonderful friendly service. Prompt delivery. Very happy to recommend FlyHugs to others. Love your website."
July 2020

"Fabulous service - the gift tree team went the extra mile for my parcel to arrive on time! Will definitely shop here again."
July 2020

"So easy to order and pay, I was sent an email when goods were sent out by courier which I appreciate. Goods were perfect - better than I expected high quality Thank you 
I highly recommend FlyHugs."
June 2020

"Fantastic !! Customer Service is 2nd to none would recommend to anyone wanting that extra special service and products."
June 2020

"We love our Woolbabe duvet sleeping bag. Hans has the best sleeps in them because they’re warm and comfy, especially as we head into winter. And because of their size, there is plenty of room for him to grow into it over the next 2 years. Worth every cent!!
Thank you so much FlyHugs for having these in stock."
June 2020

"We have ordered from FlyHugs twice now. The first time was a gift for a friend who had a new baby. Sarsha saw that it was a gift and asked me if I wanted her to send it straight to them with a personalised message - this was so helpful for us, particularly given we were in lockdown, so it meant we didn't have to disturb the new parents and they still knew we were thinking of them. The second order was one for our little girl. I couldn't go past the gorgeous fairy tea set and a few other bits and pieces for her birthday. We ordered on the Friday and the gifts arrived on Tuesday morning after a long weekend. Excellent service, top quality products and an easy to use website. Highly recommend FlyHugs NZ. Support local 🥰."
June 2020

“Just wanted to say thank you for the stellar service!  Very happy with the little boxes of books – I read them to my wee grand daughter via video call (she’s in Palmerston North).  It’s not ideal but she seems to enjoy them and is quite fascinated. Can’t wait for her to visit and she sees them for real.”
June 2020

"Super cute products and Sarsha is so lovely.
Definitely recommend this family owned business!."
May 2020

"I recently order a few goodies for a friend!! (Pictured above) They were all delivered beautifully wrapped and in a great bag!! The quality of all the products we purchased were amazing!!!

Thanks FlyHugs."
May 2020

"I didn't actually realise FlyHugs NZ was a family business when I searched online for baby gifts. I made my purchase and then was delighted to receive a text message from Sarsha with a photo of the goods ready to go and she had hand-written a personal message for the recipient (who loved the gift). It was such a great experience and I totally recommend buying from FlyHugs NZ because the communication is amazing, efficient service, great products and such
nice people!"
May 2020

"Absolutely love this website! Super fast delivery and great quality products. Highly recommended! 

(Both the outfit and elephant are
from Gift tree)"
May 2020

"Outstanding customer service and fast delivery 😀 also excited about my $10 off my next purchase. Thank you FlyHugs!"
May 2020

"Loved the range in products: gorgeous! Quick delivery, friendly customer service and easy to use website! Will certainly be shopping here again."
May 2020

"A couple of weeks ago I brought a Stretch and Grow set online for my new granddaughter, the quality of the clothes were excellent and the service was exceptional, I am very happy to recommend FlyHugs to other consumers"
May 2020

"Fast delivery and amazing communication. Absolutely love the play gym and towel. Amazing quality, super cute!"
May 2020

"I am thrilled with the items of clothing I ordered for my grandchildren. Beautifully packaged too."
April 2020

"Thanks FlyHugs NZ! Just received our awesome little outfit and clever hand sanitiser sprays! Cooper will look so cool in this outfit! I'm so in love with the little key ring that's safe for Coops to play with too."
April 2020