FlyHugz Contact Us

CONTACT FLYHUGZ NZ

How Can We Help?

Need help with an order, delivery, product issue or general enquiry? Send us a message below and include the relevant details so our team can assist you efficiently.

Email Us

Email is the quickest way to contact our team.

sales@flyhugz.co.nz

Order Enquiries

Include your order number and a clear description of the issue. For faulty items, include clear photos or a short video where appropriate.

Email Contact Only

Due to scam and unsolicited calls, we are unable to respond to phone calls or voice messages. Please contact our team electronically.

SEND AN ENQUIRY

Send Us a Message

Complete the form below and provide as much relevant information as possible. This helps us understand your enquiry and respond more efficiently.

First Name *
Last Name *
Email Address *
Contact Phone
Order Number
Location
Message *

OFFICIAL CHANNELS

Official FlyHugz NZ Channels

FlyHugz NZ products are available through our official FlyHugz NZ channels. We do not authorise unrelated third-party websites to represent themselves as FlyHugz NZ.

If you encounter another website or platform claiming to be FlyHugz NZ, please verify that you are purchasing through an official FlyHugz NZ channel before placing an order.

Need More Information?

For further information about shipping, delivery, payments, returns and customer responsibilities, please refer to our Terms & Conditions .