Contact Us

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Flyhugz -  0273-991-733

Important Notice

All Flyhugz products are exclusively designed for our brand and available only through our official channels. We do not advertise on platforms like Facebook or Instagram. If you acquire products from a .com website claiming to sell similar items, it is likely a scam.Our products are uniquely designed for us and have no connection to any advertisements or features you may have seen elsewhere. For genuine products, always acquire them directly from FlyHugs.

Important Notice:Due to a high volume of scam calls, we cannot respond to calls or voice messages. For quick assistance, please email us.

Shipping Information:

  • Orders typically take 7 to 21 working days to arrive, including carefully packed plants. Orders near Christchurch may arrive sooner.
  • Orders take 1 to 3 days to process before dispatch. Please avoid early status inquiries.

Contact Information:

  • For order issues, email us your order number and issue. We’ll respond as needed.
  • For urgent questions or faulty items, email us with pictures and a video.

Please note: We will not respond to tracking number inquiries within the first two weeks after your order. If you cannot wait, please do not place an order. For more details, check our terms and conditions.We are a small team, not a call center, so frequent inquiries are overwhelming. Thank you for your understanding.

Send an email
sales@flyhugz.co.nz
 

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